CareLINK: HIPAA Secure Call Center and Communication Suite
CareLINK is an iPhone application developed by Callidus Health LLC. It falls under the category of Education & Reference, specifically in the field of Medicine. This program serves as a HIPAA secure call center and communication suite, offering a comprehensive range of features for healthcare professionals.
One of the standout features of CareLINK is its automatically transcribed visual voicemail, which allows healthcare providers to efficiently manage and respond to patient messages. The program also provides shielded outbound calling, ensuring secure and private conversations with patients.
In addition, CareLINK offers on-call schedule management, allowing healthcare professionals to easily coordinate and manage their schedules. The program also enables full audio and text record capture with retrievability, ensuring accurate documentation and easy access to patient information.
CareLINK goes beyond traditional communication solutions by allowing secure photos to be shared by patients, enhancing remote diagnosis and treatment options. The program is mission critical, offering push notifications and options for email, text, and pager alerts.
It is important to note that CareLINK only works for customers with a current, active subscription through Callidus Health, LLC. This program replaces multiple partial solutions with its all-encompassing, workflow-driven platform.
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